Terms & Conditions

Introduction

Welcome to Tiranga-id! These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing or using the website located at [website URL] (the “Site”), you agree to comply with these Terms and Conditions in their entirety. If you disagree with any part of these Terms, please do not use our website or purchase our products.

Definitions

  • “We”, “Us”, “Our”: Refers to the owners and operators of Tiranga-id.
  • “User”, “You”: Refers to any individual or entity accessing our website or purchasing our products.
  • “Site”: Refers to the Tiranga-id website.
  • “Products”: Refers to all items, particularly flags, sold through Tiranga-id.

Eligibility

By using this Site, you affirm that you are at least 18 years of age or have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of a company or organization, you confirm that you have the legal authority to bind that entity to these Terms and Conditions.

Intellectual Property Rights

All content on the Tiranga-id website, including but not limited to text, images, logos, graphics, and product designs, is the intellectual property of Tiranga-id unless otherwise stated. Unauthorized use of any material on the Site is strictly prohibited and may result in legal action.

You are granted a limited license to view and use the content on our website for personal, non-commercial purposes. You may not copy, reproduce, republish, upload, or distribute any material from the website without prior written consent from us.

Product Use

Our products, including the Tiranga (Indian national flag), are intended for lawful and respectful use only. The Tiranga-id is a symbol of national pride, and misuse or disrespect of the flag is a violation of both our policies and Indian law, as governed by the Prevention of Insults to National Honour Act, 1971, and the Flag Code of India.

By purchasing or using any flag from Tiranga-id, you agree to handle and display the flag according to the guidelines established by the Indian government. Any use of the flag in contravention of these guidelines may lead to legal consequences.

Purchases and Payments

  • Pricing: All product prices are listed on the Site and are subject to change at any time without notice. We make every effort to ensure that prices listed on the Site are accurate, but we reserve the right to correct any errors in pricing.
  • Payments: Payment for products must be made at the time of purchase. We accept a variety of payment methods as listed on the Site, and you agree to provide accurate and current billing information.
  • Order Acceptance: All orders placed through the Site are subject to acceptance by Tiranga-id. We reserve the right to refuse any order for any reason at our sole discretion.

Shipping and Delivery

  • Shipping Policy: Tiranga-id offers domestic shipping within India. Delivery timelines may vary depending on your location and the availability of products.
  • Delivery Issues: We are not responsible for delays or damages during the delivery process caused by third-party courier services. However, we will make every effort to resolve any issues related to lost or damaged items.
  • Shipping Costs: Shipping charges will be calculated and displayed at checkout. Any customs duties or additional fees for international orders, if applicable, are the sole responsibility of the customer.

Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may request a return within 14 days of receiving the product. The product must be unused, in its original packaging, and in the same condition as when you received it.
  • Refund Policy: Upon receipt and inspection of the returned product, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
  • Non-Returnable Items: Customized flags, personalized items, and certain sale items are not eligible for returns or refunds.

Prohibited Activities

When using our Site or products, you agree not to engage in any of the following activities:

  • Violate any laws, regulations, or governmental orders related to the use of the Indian national flag.
  • Impersonate any person or entity or make false claims regarding affiliation with any person or entity.
  • Use the Site or products for any fraudulent, illegal, or unauthorized purpose.
  • Interfere with the proper operation of the Site or disrupt any servers or networks connected to the Site.
  • Attempt to gain unauthorized access to any portion of the Site or any other systems or networks.

Disclaimer of Warranties

Tiranga-id makes no warranties or representations regarding the quality, accuracy, or availability of our Site or products. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Site will be error-free or that any defects will be corrected. Additionally, we do not warrant that your use of the Site will be uninterrupted or secure.

Limitation of Liability

To the fullest extent permitted by applicable law, Tiranga-id will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or products, even if we have been advised of the possibility of such damages. This includes, but is not limited to, loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify and hold harmless Tiranga-id, its officers, directors, employees, and agents from any and all claims, damages, liabilities, and expenses arising from your use of the Site or products, or any violation of these Terms and Conditions.

Changes to Terms

Tiranga-id reserves the right to modify or replace these Terms and Conditions at any time without prior notice. Any changes will become effective upon posting to the Site, and your continued use of the Site or products after such changes will signify your acceptance of the revised Terms.